What Do 8 of the Top 10 Companies with the Best Customer Service in Canada Have in Common? They Are SMG Clients!
Posted by John Marshall on July. 22, 2016
In a recent study, J.D. Power identified the top 10 companies with the best customer service in all of Canada. At SMG, we are proud to announce that our clients dominate the list, taking 8 of the top 10 spots!
How Your Company Can Build Customer Service that Exceeds Expectations
Through the use of our front line customer service screening and selection tools, these companies are able to lead their fields by hiring the best candidates and providing outstanding customer service.
Your company can too!
Check out our customer service-focused tools:
- Service Screen™: Use this screening tool to identify and select individuals who will thrive in customer service positions.
- Customer Care Pro™: Use this psychometric profile to help select, retain, and coach top performing service professionals.
It’s no coincidence that 8 of our customers made the top 10 list. Our tools are built on over 35 years of predictive analytics and real data!
Contact us today to find out how we can help your company hire and develop the best customer service teams!
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