The purpose of this Job Description is to provide a thorough overview of the duties and responsibilities required by this position. It does not list every conceivable duty nor the exact frequency of each activity required to effectively operate the apartment community. To that end, the employee must be open to any and all duties assigned by the Property Manager and the specific schedule requirements that they establish.
General repairs & installation - cabinets, vanities, drawers & shelves, locks, mirrors, window coverings, window sashes & glazing, general hardware
General carpentry - including basic framing, baseboards & casings, doors, closet doors, drywall installation & repair, painting
Appliances - stoves, dishwashers, garbage disposals, overhead stove hoods, washer/dryers, microwave ovens (if present) , non-refrigerant repairs of air conditioners and refrigerators
Refrigerant repairs are permitted if individual is properly licensed and possesses required recovery equipment
Heating system - boilers, circulation pumps, control units, radiant heat pipes, zone valves, thermostats, circulation motors, electric control systems, forced air systems
Domestic hot water heaters and boilers, storage tanks
General landscape maintenance and snow & ice removal
Work Orders
Safely and thoroughly complete all work order repairs in a timely (24 hours is the goal) and professional manner
Treat all Residents and guests with courtesy and respect
Every effort will be made to minimize any disruption or inconvenience to the Resident and their home
Upon completion the job site will be thoroughly cleaned and the apartment returned to its original state
Resident will be notified in the event additional repairs are required at a later date. Maintenance Technician has the primary responsibility to keep Resident informed
Work order paperwork is to be completed with all necessary information in order to close work order in the computer system. Maintenance Tech may be required to enter such information
Turnover Maintenance
May conduct or assist in pre-move out inspections to prepare for unit turnover and assemble needed parts and supplies
Must be available on the last and first day of the month to complete turnover maintenance on newly vacated apartments, within 24 hours if necessary
Painting may be required given certain schedule and budgetary circumstances
Preventative Maintenance
Preventative maintenance inspection form is to be completed during the third week of the month and submitted to Property Manager
Safety issues are to be addressed immediately, other repairs as directed by Property Manager
Annual Unit Inspections - plumbing, smoke & CO detectors, housekeeping, etc.
Fire Safety - ensure required inspections are current for fire alarm system, fire sprinkler and fire extinguishers. Test emergency lighting monthly to ensure proper operation
Maintenance & Mechanical Facilities
Boilers & Boiler Rooms
Inspect and maintain heating system boilers on a daily basis and record data as required in Boiler Log
Maintain the boiler rooms in a clean, safe condition, making sure that no inappropriate items are stored in the room
Pools
Inspect and maintain all pools and spas on a daily basis and record required data in the Pool Log. Safety equipment must be in place and properly maintained
Maintain pool equipment room in a clean and safe condition, making sure all chemicals are properly stored and all safety equipment is present
Maintain the boiler rooms in a clean, safe condition, making sure that no inappropriate items are stored in the room
Maintenance Shop
Shop must be maintained in a clean, organized and safe condition
An appropriate and cost effective inventory of supplies and tools is to be maintained to facilitate efficient completion of work order and emergency maintenance
All flammable, toxic or dangerous materials will be stored in a suitable location and within an appropriate cabinet if required
Special Projects - Minor improvement projects may be required periodically, including common area touch-up painting, kitchen and bath updates, vinyl flooring, ceramic tile floors and walls, and minor general construction, etc.
After Hours Emergency On-Call - all maintenance personnel are required to participate in the emergency on-call system with other staff members and possibly maintenance techs from neighboring properties. Employee must be able to respond to any call within 5 minutes and physically reach the property within 30 minutes. If employee is unable to effectively resolve the matter they are to immediately contact the Property Manager. Emergency maintenance calls may include but are not limited to:
Only toilet in Unit is not functioning
Refrigerator not functioning
Gas leaks
Water leaks (domestic water, heating system, roofing, ground water, etc.)
Lack of sufficient heat
Entry door or window cannot be secured
Loss of air conditioning during hot weather that may negatively impact vulnerable individuals
Building or common area breakdowns (boiler, domestic water, elevator, common garage doors, fire alarm system, entry systems, loss of electrical service not related to utilities, etc.)
Unit or building fires
Purchasing
Inventory - maintain an accurate and organized inventory of all maintenance supplies and tools
Ordering
work with vendors and suppliers to obtain supplies and tools of appropriate quality for the best possible price
obtain purchase order from Property Manager prior to any order
Budget - establish clear understanding of maintenance budget
General
Meet with Property Manger each morning
Participate in community events
Attend required training sessions for safety, boilers, pools, fair housing and other industry related topics
Supervisory Responsibilities
None
Knowledge & Skills Required
Valid driver's license and vehicle insurance to drive site as needed and off-site for parts and supplies
Boiler License, Class C minimum
Pool Operators License (properties with pools only)
Possesses and is able to use basic hand tools (hammer, screwdrivers, pliers, wrenches, etc.) and small power tools (cordless drill, circular saw, skill saw, sander, etc.) necessary for general repair and construction. Able to operate medium to large power tools and snow removal equipment
Understanding and aptitude for repair or replacement of general mechanical items, basic appliances, plumbing fixtures and pipes, electrical fixtures and wiring, HVAC systems and general carpentry, drywall and painting
Understanding of state statutes and fair housing laws applicable to multi-family communities and property management companies
Physical Demands
Physical fitness for continuous walking, bending, twisting/turning, climbing stairs or ladders, reaching, pushing, pulling, handling and lifting up to 50 lbs. to perform maintenance duties
