Employment Opportunities

Site Leasing Consultant

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The purpose of this Job Description is to provide a thorough overview of the duties and responsibilities required by this position. It does not list every conceivable duty nor the exact frequency of each activity required to effectively operate the apartment community. To that end, the employee must be open to any and all duties assigned by the Property Manager and the specific schedule requirements that they establish.

General Job Summary

Leasing Consultant is responsible for achieving and maintaining high occupancy through marketing of the property, resident retention and leasing of apartments to new residents. In addition, they are responsible for administrative tasks related to marketing and leasing, as well as those related to the general operation of the property.

Essential Job Functions

  • Marketing
    • Must remain current on features, conditions, rent levels and rent concessions of all primary market comps for the property
    • Work with Property Manager to create and implement an effective marketing plan to maximize the property's competitive advantages relative to the competition in the area
    • Establish connections and interact with the surrounding community to maximize cross-promotional and referral opportunities
  • Apartment Leasing
    • Ensure prompt response and effective follow-up to all rental inquires received via telephone, e-mail or fax to maximize rental appointments with prospective residents
    • Develop a clear understanding of the features and benefits that provide the property with a competitive advantage relative to the completion and use them to satisfy the needs and wants of prospective residents during the sales presentation
    • Close on all prospective residents
    • Maintain an organized and consistent follow-up program for all previous appointments that maximizes rentals from the available traffic
    • Alert Property Manager to any condition or situation that adversely impacts the success of the leasing program
  • Administrative
    • General
      • Completion of all administrative and clerical task accurately, promptly and in accordance with company policy and all applicable laws
      • Keep the office area clean and organized to project a professional image to current and prospective Residents
    • Leasing
      • Collect required identification, application fees, deposits and rental applications from all individuals applying for an apartment
      • As directed by Property Manager, assist in preparing leases, addendums and agreements to be executed as part of resident file
      • Collect materials for and prepare move-in packets for new residents
    • On-Line Property Management System
      • Assist in and accurate input of all required leasing and lease renewal information
      • Process work order requests from residents in E-Service to insure prompt completion of repairs and conduct follow up calls to ensure satisfaction with work
  • Resident Retention
    • Customer Service: Assist residents with any and all concerns to make their life in the community as positive as possible. Forward any significant issues to Property Manager
    • Community Events: Participate and assist in conducting of community events (summer bbq, Halloween party, etc.) to establish positive relationships within the community and minimize turnover

Supervisory Responsibilities

  • None

Knowledge & Skills Required

  • Understanding of state statutes and fair housing laws applicable to multi-family communities and property management companies
  • Proficiency with MS Word and internet based e-mail systems

Physical Demands

  • Physical fitness for frequent walking, bending, twisting/turning, climbing stairs, continuous sitting and use of computer keyboard. reaching, pushing, pulling, handling and occasional lifting of up to 25 lbs. in order to perform management duties

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Equal Housing Opportunity