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Customer Service Representative

Receives all incoming calls in a courteous and professional manner and determines purpose of each call. Ensure all required information is obtained for each service request Prioritizes and coordinates the scheduling of service calls to meet customer requirements and coordinates delays in the schedule with customers and service technicians. Reschedules service calls when required and uses Customer Development techniques to solicit work through phone, email, mail and personal customer contacts.

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I acknowledge that I am applying for employment with an independently owned and operated Mr. Rooter franchisee, a separate company and employer from Mr. Rooter and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Mr. Rooter does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Mr. Rooter franchisee.