SpeeDee Careers
Customer Service Representative
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
Responsibilities include but aren't limited to:- Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
- Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
- Presenting all promotional materials to customers
- Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager
- Commitment to excellence at all levels of service
- Automotive and retail experience helpful
- Cheerful and friendly communication skills
- Enthusiastic attitude and strong work ethic
- Basic computer and office management skills
- Clean and neat appearance
- Clear and effective telephone skills
- Valid state driver's license (preferred)