Careers
Pier Attendant
Specific Duties and Responsibilities
- Act as Pier "gate attendant" and or "pier master" collecting spectator admissions maintaining cash till and appropriate paperwork and controlling flow of guests entering the pier area
- Monitor pier entrance, controlling flow of guests, ensuring each guest has proper wristband/identification and are following policies regarding the type and number of fishing devices, vehicles, coolers/contents, etc.
- Provide exceptional customer service, answering customer queries. Must be knowledgeable of pier/fishing operations, store and cafe offerings, admission price structure and resort layout, amenities, services and local attractions and directions
- Maintain pier cleanliness clearing the pier area of any litter or other debris
- Perform basic maintenance duties checking the pier boards/rails for any safety hazards and make proper repairs as necessary
- Enforce pier rules and safety regulations and educate guests about state and local ordinances and DNR regulations
- Assist in stocking of merchandise in pier retail store
- Maintain rental rods in good working condition; assist guests with fishing inquiries and manufacture rigs for rental rods, etc.
- Adhere to all company and department policies, procedures and regulations
- Complete any other assigned tasks