Professional POP™

Manager/Coach's Version

Personal Feedback for:



I. Getting the Most Out of This Profile2
II. Summary of Profile3
III. Responses from Attitude/Opinions Section4
IV. Professional Overview5
V. Overview of Profile6
VI. Summary of Strengths7
VII. Emotional Quotient9
VIII. Communication Style10
IX. Self Confidence & Lifestyle Management11
X. Career Building Attitudes12
XI. ProfessionalPOP™ Interpretation Guide
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The Professional POP is designed to provide insights into the strengths of individuals seeking professional careers that may include a significant consulting or advisory role. By identifying and understanding personal strengths as well as identifying growth opportunities, managers and career coaches will have more information to help fit people to various professional roles within an organization. This report will also provide managers with suggestions on how to coach professionals more effectively. John C. Marshall, Ph.D.

ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022

©1979-2024 Selection Testing Consultants International Ltd

 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 2 

I. Getting the Most Out of This Profile

Dear Coach:

Thank you for choosing to use ProfessionalPOP™ from SmartWork | Assessments to learn more about SAMPLE. ProfessionalPOP™ is a powerful tool that offers you statistically reliable information about the inherent traits, learned behaviors, learned communications styles, and attitudes and beliefs that naturally shape the way SAMPLE applies his/her talents, efforts, and attitudes to the job opportunities he/she encounters. In fact, ProfessionalPOP™ is one of the few normative psychometric assessments in the world that has been validated to help you predict an individual???s performance in his or her organization.

If you are using these assessment results to evaluate SAMPLE for a position in your organization, you can use the science of selection to make sure that he/she has the greatest possible chance for achieving and sustaining high levels of performance. By comparing SAMPLE???s results with those of high performers in your organization or industry, you???ll get invaluable, objective information about whether he/she is a good ???fit??? for your needs and your culture. To help during the interview process, we???ve included questions directly tied to SAMPLE???s??? results, so that you can ask him/her very specifically about his/her documented levels of initiative, motivation, independence, and comfort with conflict.

If you are using these assessment results as a tool for coaching or mentoring SAMPLE, you???ll find a wealth of objective information about how he/she naturally approaches his/her work, along with a variety of highly targeted developmental suggestions.

Again, thank you for using ProfessionalPOP™. Please feel free to contact us with questions or suggestions via our website, And we wish you continued success in strengthening your staff through the power of statistical science.

©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 3 

II. Summary of Profile


      11      -8      26      24      43
Self Promotion

©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 4 

III. Responses from Attitude/Opinions Section

1=Don't Agree At All2=Agree A Little3=Somewhat Agree4=Moderately Agree5=Definitely Agree

1.  Effort gets results (1)
2.  I thrive under pressure (1)
3.  I rarely interrupt others while they are speaking (4)
4.  I often discuss my career with friends (3)
5.  I am often influenced by others (1)
6.  I would have difficulty integrating a demanding career into my lifestyle (3)
7.  I have never told a lie (4)
8.  I would not like to be a sales person (1)
9.  Most mistakes can be avoided (1)
10.  I am comfortable with changes in technology (1)
11.  I like to hear people fully explain their point of view (4)
12.  I avoid actions that might make people dislike me (2)
13.  People's good qualities are seldom recognized (3)
14.  I sometimes lack the energy to perform important tasks (3)
15.  Most conversations take too long (4)
16.  It is important that people approve of me (2)
17.  I am good at most things that I try to do (4)
18.  I stay focused on my priorities (2)
19.  After listening to an interesting anecdote, I like to describe a similar situation involving me (2)
20.  Sales people have a positive public image (2)
21.  Success is mostly luck (4)
22.  I often allow my attitude to affect my performance negatively (3)
23.  All my habits are good and desirable ones (4)
24.  I am comfortable when people do not agree with me (4)
25.  People get the respect that they deserve (4)
26.  I generally have a positive attitude towards work (3)
27.  I never envy others their good luck (2)
28.  I am persistent in getting others to agree with my point of view (1)
29.  It is impossible to change company procedures (3)
30.  I find it difficult to manage my professional demands (1)
31.  I prefer to listen in conversations (2)
32.  I find it easy to make new acquaintances (3)
33.  Hard work brings success (4)
34.  I excel in a dynamic environment (3)
35.  I consciously pause before responding to others (3)
36.  I am comfortable promoting my ideas to friends and associates (1)
37.  Plans never work out (3)
38.  I often avoid difficult tasks (3)
39.  I have never been late for work or for an appointment (2)
40.  In a group, I feel uncomfortable if a person does not like me (2)
41.  I create opportunities (3)
42.  I take care of myself with good daily habits (1)
43.  I try to do most of the talking when presenting materials to others (1)
44.  I have been successful in developing a large network of people (1)
45.  Compliments make me uncomfortable (1)
46.  I have difficulty coping with daily job challenges (2)
47.  I have never boasted or bragged (3)
48.  I adapt to what others expect of me (4)
49.  A good plan can avoid mistakes (3)
50.  Stress improves my performance (4)
51.  After listening to someone talk, I repeat the important points back to them to ensure my understanding (3)
52.  I often refer people to my family and friends (3)
53.  Hard work does not always get results (1)
54.  To be effective on the job, I need more energy (4)
55.  I make sure others have finished speaking before I respond (3)
56.  Informal social events are a good source of business contacts (4)
57.  I find it easy to talk about myself (1)
58.  Regular habits are an important part of my success (2)
59.  I have never said anything unkind about anyone else (3)
60.  I have met very few people whom I did not like (4)
61.  I am distracted easily (3)
62.  Professional demands often interfere with my lifestyle (1)
63.  People take too long to get to the point (2)
64.  I get upset when sales people call me at home (1)
65.  I am a confident person (4)
66.  I can concentrate on my work for long periods of time (1)
67.  I will interrupt other people to provide an answer to their question (2)
68.  To be successful in my career, I must change my image (2)
69.  My performance depends on the situation (1)
70.  To be effective, I need to make several lifestyle changes (2)
71.  No one is ever rude to me (3)
72.  I would rather talk to a client on the telephone than in person (2)
73.  I am successful in most aspects of my life (3)
74.  Work does not get me down (3)
75.  I enjoy listening to other people (1)
76.  Most people would prefer not to deal with salespeople any more than necessary (4)
77.  I am reluctant to make decisions (3)
78.  Lifestyle demands have interfered with my career success (3)
79.  I always admit my own mistakes (3)
80.  To perform up to my potential, I must have total belief in my job (1)
81.  I take time to reflect on my accomplishments (1)
82.  I enjoy pressure on the job (1)
83.  I give others my undivided attention when they are speaking to me (4)
84.  I have bought a product or service mainly because of the salesperson (3)
85.  I let the organization define my training needs (1)
86.  People do not understand the pressures of my job (1)
87.  I prefer to ask very specific questions that require only a 'yes/no' answer (1)
88.  My business contacts are a good source of future sales (2)
89.  Effort is entirely my responsibility (4)
90.  I manage stress effectively (2)
91.  I have a tendency to finish other people's sentences (3)
92.  To be a successful salesperson, it is necessary to get potential buyers to like me (2)
93.  Others have interfered with my success (3)
94.  It is difficult to establish job priorities (3)
95.  I am not a good listener (4)
96.  I feel comfortable promoting myself and my company at social gatherings (3)
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 5 

IV. Professional Overview

Consulting Style
An indication of the individual's natural consulting style and relative balance between achieving results and dealing with the feelings of other people. 
 Performance/ResultsResults/PeopleAccepts Modest Results 

Personal Motivational Structure
Reflects the relative importance of challenge, service and risk avoidance in the motivational structure of the individual. 
 Intense ChallengeChallenge/DevelopmentRelaxed/Development 

Approach to Motivating Others
This scale reflects the individual's most natural approach to motivating other people. 
 High Energy/Enthusiastic Relaxed/Detached 

Leadership Style
An indication of the person's natural approach to leadership and dealing with others. 
 AutocraticDemocraticTeam Member 

Approach to Goal Setting
Reflects the person's sense of urgency and the importance of establishing short term goals and objectives. 
 Short Term Long Term 

Feedback Style
An indication of the person's approach to giving and receiving feedback. 
 Only if Necessary Enjoys Feedback 

Decision Making
Reflects the amount of information that is preferred when making a decision and the speed of the decision making process. 
 Quick/Decisive Methodical 

Communications Style
Reflects the person's natural style of communicating with others on an interpersonal basis. 

©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 6 

V. Overview Profile

Self Management
SAMPLE is well suited to roles that are similar to his/her previous experience but have enough variety to lead to personal growth. A moderately structured management system that provides feedback as needed and allows him/her to plan and manage his/her own activities would be best for him/her.

Motivational Structure
SAMPLE is motivated by a mixture of short and long term goals and will be most effective in situations that offer both. He/She would enjoy working in an environment where the opportunity to meet short term targets on a regular basis leads to longer term objectives. He/She likes to provide clear goals for him/herself and achieves them on a regular basis.

Preferred Approach to Being a Team Member or Team Leader
SAMPLE integrates well with relatively structured organizations and teams that are systematic and procedural but allow for individual initiative. He/She will be most effective in a consulting role that includes operating as a team member who occasionally takes on a leadership role.

Comfort with Conflict
SAMPLE is relatively comfortable in situations where there is some conflict but would be most at ease in an environment where conflict was not a regular occurrence.

Social Style
SAMPLE is generally sociable, friendly and outgoing. He/She builds relationships easily and he/she is generally quite comfortable in a role that requires a fair amount of interaction with other people and relationship building.

Analytical Orientation
He/She would be comfortable in situations that balance learning and technical expertise with his/her other competencies and "soft skills". Look for situations that require him/her to identify client/user needs, deal with routine or familiar problems and provide appropriate specialists to deal with highly technical issues.

©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 7 

VI. Summary of Strenghts

Enterprising Potential

SAMPLE would be described as somewhat competitive, enterprising, assertive and goal oriented. He/She is balanced between responding to the needs of others and initiating activity on his/her own. He/She has the potential to become a good self manager with some training to help with issues such as self evaluation, developing the ability to self motivate and directing him/herself more effectively. He/She would be well suited to most consulting roles that combine responsiveness to the client and/or organizational needs as well as providing the opportunity to plan and execute his/her other tasks and activities. He/She will likely work well with a manager who provides clear guidance and coaches without being overly directive.

Coaching Suggestions
  • Help SAMPLE to develop in a role which will build on the strengths that he/she has developed in his/her previous experience.
  • Match him/her with a mentor who is a strong self manager.
  • Schedule a regular progress review procedure and stick to your schedule.
  • Help him/her manage him/herself more effectively by varying the amount of guidance and direction he/she receives.
Interview Suggestions
  • Describe how you developed your daily plan in your current (previous) position?
  • How often do you review your progress with your manager?
  • Outline a situation where you had to respond to the needs of a demanding client.
  • What did you learn from that situation? What have you done differently?
Motivational Profile
 Seeks Challenge/Task OrientedRelaxed/Contented 

SAMPLE is relatively challenge oriented and he/she likes to provide a meaningful service to people. His/Her motivational profile is similar to those people who like to achieve their short term goals regularly while working toward their longer term objectives. SAMPLE would normally demonstrate a sense of urgency and would be most effective in an environment that includes a mixture of new challenges as well as more established functions.

Coaching Suggestions
  • Coach Allow him/her to set regular client focused goals for him/herself and ask for his/her commitment to these goals.
  • Coach him/her on selling skills if he/she is required to sell as part of his/her organizational role. He/She could be an effective closer if taught how to seek additional business opportunities.
Interview Suggestions
  • Outline your goal setting process. How do your short term goals lead to your long term goals?
  • Describe some of your most recent achievements.
  • How did you establish the goals that you reached?
  • Describe a situation where you helped a customer make a decision on purchasing a product or service. Did you perform well?
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 8 

VI. Summary of Strenghts (continued)

Independence Potential
 Creates Own Systems & StructureComfortable in Structured Environments 

SAMPLE would be described as cooperative, obliging and team oriented. He/She would function effectively in a system which is well organized but allows room for individual initiative. He/She will accept supervision as he/she is learning the organizational methods but will expect less supervision after gaining the relevant experience. He/She would be expected to integrate with existing systems and work well with a group of peers who are similar in nature.

Coaching Suggestions
  • Coach SAMPLE to work independently within the team framework.
  • Encourage him/her to use his/her team orientation to his/her advantage by exploring the ideas from other individuals working on the same projects.
  • Coach him/her to explore different approaches to problems in order to produce better results. Encourage him/her to explore variations on previous solutions.
Interview Suggestions
  • Describe the work environment that you found most suitable. Why does it work for you?
  • How much structure are you willing to accept in a customer care role?
  • Outline a situation where you worked in a very unstructured environment. What did you do to improve the situation?
Comfort with Conflict
 ComfortableAvoids Conflict 

SAMPLE is relatively comfortable in situations where there is some conflict but would be most at ease in an environment where conflict was neither the normal state of affairs nor too intense. He/She will be suited to roles dealing with some conflict where the organization is prepared to invest in training and strategies that will help resolve conflict.

Coaching Suggestions
  • Assign SAMPLE to roles where conflict is not an integral part.
  • Communications and conflict resolution skills training will help him/her deal with conflict situations more effectively.
  • Assertiveness training may help SAMPLE feel more comfortable with conflict.
  • Coach him/her to understand that most management and many consulting roles include a degree of conflict and those who aspire to do well must learn to deal with it effectively.
Interview Suggestions
  • Describe a working environment of yours that included a lot of conflict.
  • How did you feel about that environment? How would you have changed it?
  • How did you deal with the conflict?
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 9 

VII. Emotional Intelligence

Labels feelings and emotions as they are happeningDoes not label feelings and emotions as they are happening
 A measure of a person's ability to accurately label personal feelings and emotions.

High monitoringOptimal monitoringLow monitoring
 A measure of the amount of energy a person puts forth in monitoring his/her own feelings and emotions.

Demonstrates good self controlLow control over impulses and negative emotions
 A measure of a person's restraint as it relates to one's control over his/her impulses, emotions, and/or desires.

PerseveresFocus can change
 A measure of a person's ability to manage emotional influences that would prevent him/her from taking those actions that he/she believes are necessary in dealing effectively with everyday situations and/or meeting personal goals.

Recognizes emotions in othersLow awareness of emotions of others
 A measure of a person's ability to understand the feelings and emotions of others.

Uses knowledge of the emotions of others in decision-makingDoes not factor in the emotions of others in decision-making
 A measure of a person's ability to make appropriate decisions in social situations based on the emotional states of others.

Understands & uses emotional informationRelies on non-emotional information
 An overall measure of how well a person understands emotional information and uses it effectively.

©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 10 

VIII. Communication Style

People Orientation
 Warm/Friendly/SociableBuilds Relationships over Longer Term 

SAMPLE is generally sociable, friendly and outgoing. He/She is at ease building relationships and is quite comfortable with other people. He/She will be able to work well in an environment where there is regular contact with people, either with a well established client base or new clients.

Coaching Suggestions
  • Build conscious competence by helping him/her understand that the ability to work well with others is a strength in any career path and that this can be one of his/her strengths.
  • SAMPLE's comfort interacting with others will be an asset in many career paths if he/she has developed his/her social and communication skills.
  • Coach him/her to develop his/her knowledge of business applications so that he/she can interact with client groups and demonstrate that their needs are understood.
  • Suggest that he/she give presentations at meetings with clients and peers.
  • SAMPLE's comfort dealing with others may help him/her be an effective coach or mentor in areas where he/she has demonstrable expertise.
  • Consult with him/her on how he/she would like to develop his/her communication skills.
Interview Suggestions
  • Describe your approach to building an effective relationship with someone you have just met.
  • Do you use the same approach on the telephone as in person? If not, what do you do differently?
  • What are your goals with regard to growth in interpersonal areas?
  • What are you doing to improve your communication skills?
Analytical Orientation
 Systematic/AnalyticalLearns the Necessities 

SAMPLE would be described as reasonably analytical. He/She would be comfortable with a certain amount of problem solving as part of his/her work. He/She would be willing to attend training sessions and learn the critical skills that are needed to perform the job effectively but he/she would not necessarily regard extra training or research as an incentive unless it was in a subject area of specific interest to him/her.

Coaching Suggestions
  • Assign SAMPLE to projects where there is a balance between interacting effectively with other people and using his/her analytical skills.
  • Consult with him/her on his/her training needs to avoid investing in unnecessary training.
  • Assign him/her to projects that provide him/her with adequate technical support when there are a lot of detailed technical issues to resolve.
Interview Suggestions
  • Describe a previous role that focused on your technical strengths.
  • What did you enjoy about it? Not enjoy?
  • What are some of the current developments that could have impact on how we relate to our clientele?
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 11 

IX. Self Confidence & Lifestyle Management

Self Confidence
 Feels in Control/Internally DirectedFeels Controlled by External Factors 

SAMPLE shows signs of having a very low level of self confidence at this time. Perhaps he/she has experienced a recent setback or trauma and is working to get his/her confidence back. With this profile, it is unlikely that he/she will feel that he/she has much control over events and this may affect his/her performance. Self confidence is very important in any task. It can be re-built by focusing on the positive accomplishments of the individual.

Coaching Suggestions
  • Explore his/her reasons for the apparent lack of confidence and develop a plan to address them.
  • Remind him/her of his/her competencies and strengths.
  • Encourage him/her to take advantage of the support provided by management and peers.
  • When he/she does something well, remind him/her that he/she did it him/herself.
  • If he/she struggles with some issues, do not focus on them. Help him/her by providing opportunities to succeed.
Lifestyle Management
 Handling Stress WellStress Management Training Would Help 

SAMPLE is currently showing signs that he/she is experiencing difficulty managing energy and dealing effectively with stress. People who are not dealing effectively with stress have difficulty with consistent performance and may need support from an understanding manager. Fast paced and/or intense roles with demanding clients would not be a good fit for SAMPLE as long as he/she is having difficulty coping.

Coaching Suggestions
  • Help SAMPLE discover and understand the nature and sources of his/her stress.
  • Help him/her evaluate his/her stress coping strategies to determine their effectiveness.
  • Coach him/her with new strategies and/or provide him/her with stress management training.
  • Follow up to determine whether he/she is integrating new stress management techniques into his/her daily routines.
  • Do not give him/her additional responsibilities until he/she demonstrates better coping skills.
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 12 

X. Career Building Attitudes

Approach to Networking/Self Promotion

SAMPLE would tend to favor networking within specific areas of his/her natural market. To prospect and network from a business perspective, he/she would require a strong commitment to the product and a well developed method of approaching people. The requirement for consistent networking and prospecting could provide an overwhelming challenge which would create a need for ongoing training support and joint field work.

Coaching Suggestions
  • If SAMPLE is required to promote him/herself or the company's products and services, he/she may need coaching to develop his/her level of comfort with networking and self promotion. If SAMPLE is consulting, it will require good communication skills, an effective approach to people and comfort approaching others and he/she may need to build comfort in these areas.
  • To improve his/her comfort with networking, coach him/her on how to discover the interests and needs of prospective clients and how to relate them to your business.
  • Encourage him/her to develop a list of the positive aspects of him/herself, the products and services that he/she wishes to promote and the company. Help him/her focus on those positive aspects when asked about any of them.
Listening Style
 Very Good ListenerNeeds Coaching 

SAMPLE's responses indicate that he/she may have some areas for growth in his/her approach to listening. SAMPLE may show some difficulty listening attentively to others for longer periods of time. He/She may also need development in actively listening to the needs and/or concerns of clients, peers, and others. SAMPLE's approach to listening may be a concern in areas that involved considerable interaction with clients, peers or others.

Coaching Suggestions
  • SAMPLE would benefit from some coaching to enhance his/her approach to listening and enable him/her to be a more attentive and effective listener. A mentor would be helpful if he/she is to be a more effective consultant.
  • It may be possible to develop his/her approach to listening through role-playing potential interactions that SAMPLE will encounter with clients, peers or others. SAMPLE would also benefit from training in methods of handling specific client and/or other business interactions.
©1979-2024 Selection Testing Consultants International Ltd
 Professional POP™ (ID# M68UKKU84N23 for SAMPLE SAMPLE on October 2, 2022)Page 13 

XI. ProfessionalPOP™ Interpretation Guide

To get maximum benefit from this profile and explore its meaning in depth, download the ProfessionalPOP™ Interpretation Guide. This companion to the profile explains in detail each of the traits, behaviors, and attitudes measured by the assessment, and offers insights into how to apply the insights gained.

Again, thank you for using ProfessionalPOP™. We wish you continued success in helping individuals strengthen their careers through the power of statistical science.

Smart Work | Network, Inc.
135 South Main Street, Suite #402
Greenville, South Carolina 29601

For more information on this assessment please contact:

Smart Work | Assessments (a Distributor of Self Management Group Assessments)

©1979-2024 Selection Testing Consultants International Ltd