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Based on years of performance research and over 3.5 million assessments, the Hospitality Screen™ helps guest-focused businesses consistently select high performing, service-minded professionals for a variety of roles.

The Hospitality Screen™ is an economical and efficient psychometric tool to highlight candidates with the highest potential and screen out obvious non-fit candidates.

What Does Hospitality Screen™ Do?

  • Helps reduce turnover and predict performance
  • Manages large numbers of targeted recruits
  • Provides an online 24/7 recruitment and screening process
  • Helps to scientifically target top performers
  • Assesses the characteristics associated with customer satisfaction, guest loyalty, and repeat visits
  • Creates an ideal candidate model specific to an organization

Screening for Performance and Retention in the Hospitality Industry

Using advanced statistical methods and industry-specific research, the Hospitality Screen™ provides the hiring manager with insight into individual strengths and how to leverage strengths to maximize performance.

The detailed report, available in real time and in multiple languages, is divided into several sections that describe the individual’s approach to service, task orientation, responsibility, initiative, retention potential, and much more.

Use the Hospitality Screen™ to identify and select individuals with traits critical for success in a wide range of hospitality positions, including:

  • Front desk staff
  • Guest service agents
  • Chair-lift operators
  • Retail service staff
  • Food service staff
  • Maintenance staff
  • Housekeeping
  • Concierge
  • Gift shop staff
  • And many more

More Hospitality Screen™ Resources:

Download the Hospitality Screen™ product sheet.

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